Administrator

We are looking for an Administrator for our client based in Lamport.

The role is office based, (Mon - Fri 8.30am - 5pm with 1 hour unpaid lunch break).

The Role

• Handling inbound & outbound customer calls
• Processing payments
• Agreeing affordable arrangements
• Responding to correspondence. Letters & Emails
• Various admin tasks such as updating system
• Always ensure the fair treatment of customers
• Ensure compliance with Data Protection legislation
• Ensure personal compliance with the applicable Conduct rules
• Fully comply with all company processes and procedures
• In carrying out the main accountability's of the role ensure that all regulatory and statutory standards are met
• Liaise with and support the Team Managers and Senior Managers.
• Other ad-hoc duties as required by your Line Manager
• Ensure Complaints are managed in accordance with the process and requirements, where applicable