Administrator - Asset Team

Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people - this role will be based at either their Epsom or Horley sites.

They are looking for a motivated Administrator within the Asset Team - this is one of the most exciting areas of growth within the business - adopting gas and electricity networks as they are constructed - taking on the responsibility for managing asset data and records, network maintenance and providing end customer services. If you are looking for your next career step - are driven, keen to learn and have an analytical mind and love data - then this could be the perfect role for you!

Salary: £24,000 to £25,000

Hours: 35 hours per week, Monday to Friday, 9am-5pm

Location: Horley OR Epsom Office/Hybrid, 2 days in the office / 3 remote.

Benefits Include: Pension scheme, professional qualifications sponsorship, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!

Interested? Here’s more ….

As Asset Analyst/Administrator, you will receive all the training and support necessary to maintain the asset data that underpins the business portfolio to maximise their lifetime revenue, while helping to resolve queries. You will:

• Provide first-class front-line support for the business network and meter assets to ensure a best-in-class service is provided.

• Ensure 100% of asset data and records are captured and kept up to date and accurate within specified SLAs.
• Maintain asset data to maximise the lifetime revenue.
• Ensuring the meter databases and industry registers are accurate through exception reporting and reconciliations.
• Track and recover meter assets that have been removed.
• Maintain the network systems to ensure they reflect the growing portfolio and meter points are registered and included in billing following meter installation.
• Assist in the maintenance of routine KPI reporting for the senior management team.
• Ensure service SLAs are achieved and that customers’ needs are met, including responding to customer queries, to provide a best-in-class service.

Do you have the required skills and attributes?

• Consistently professional, confident, and calm even in challenging situations.
• Demonstrate a customer focused approach; and an expectation of others to do likewise.
• Supportive and helpful team player with a flexible and positive attitude.
• Deliver a high volume of quality work on time.
• Highly organised with good attention to detail
• Articulate, professional and clear verbal communication skills.
• Present information clearly and in an engaging way.
• Good interpersonal and rapport-building abilities.
• Precise and appropriate written communication skills.
• Strong problem-solving and analytical abilities
• Intermediate knowledge of Excel, Word and Outlook

For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.