Administrator

Job Title: Administrator

Location: Salford M6 8HD

Hours: Full Time

What you’ll be responsible for:

· To provide an efficient and high-quality booking and scheduling service to meet the requirements of the Directorate.

· The post holder will be expected to liaise with senior clinical staff, outpatient staff and managers on the maintenance of services ensuring that accurate information is provided to patients via clinic letters whilst working to national access targets.

· Undertake to act in a professional and polite manner at all times maintaining high levels of customer care.

· Maintain good relationships, communicating with all disciplines within the Trust.

· Maintain good relationships and effective communicative with patients, relatives and carers and resolving patient concerns using negotiation and listening skills.

· Actively participate in the department and in other group meetings.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS.

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times.

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You’ll have the following skills/experience:

· Office experience and knowledge of administrative procedures.

· Excellent interpersonal and communication skills in order to deal with a wide range of NHS staff and patients on the telephone.

· Previous experience of working within a team

· Experience of working in a customer care environment

· Be able to prioritise own workload and work to deadlines.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week.

· Essential support when you need it- 24/7 365 days- call us anytime.

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone.

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements.

· Training and development opportunities- Keep up with the essentials and more.

· Build holiday allowance for every shift you work- your work life balance is important to us.

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary contract

Pay: £12.45 per hour

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: 73468