Administrator - Care Home

Administrator - Thorburn Manor Care Home

Lindemann Healthcare is a family run business which was established in 1995 and has over 25 years experience caring for older people in Edinburgh.  Our dedicated team aims to provide specialised care in a safe homely atmosphere where the residents are cared for with dignity and respect. This allows each resident to function at their optimum level where they can feel content and “at home”. 

We believe that our Care Homes should be therapeutic yet home like environments where the resident can feel their individual needs are met with priority.  Our vision is to have a structure of flexibility in our approach. We will create opportunities through active observation and our training frameworks to establish a culture and coach our people in our Company Care V.A.L.U.E.S  and our Residents Charter.

Benefits​ Include:

• Excellent rate of pay £13.50 per hour 

• Part time 5 days / 20 hours per week.  Shift pattern is 9am to 1pm

• Positive working environment

• Refer a friend scheme

• Pension 

• Thorburn Manor is located in the Colinton area with excellent public transport links

• Onsite staff parking

Roles & Responsibilities

• Ensuring all calls are answered in a prompt and professional manner & transferred to the appropriate team member

• Meeting & Greeting visitors

• Managing incoming/outgoing mail

• Following administrative controls

• Ordering stationery and general office supplies

• Assisting in arranging home events and visitation

• Filing and archiving

• Managing general e-mail inbox and ensuring emails are responded to in a timely manner.

• Assistance with finance tasks such as invoices and bills.

• Supporting with the recruitment process

• Utilising company social media and responding to queries

Skills required:

• At least 3 years admin experience (similar industry experience an advantage but not essential)

• An organised approach and good time management skills

• Excellent communication skills, both written and verbal

• Ability to manage and prioritise a busy and varied workload

• Computer literacy and be an expert on Google Suite and Microsoft Office

• Ability to use own initiative and being proactive.

• Strong knowledge of Social Media platforms.

• High level of accuracy and attention to detail required

• Ability to work on own as well as part of a team

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