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Form of work
Salary Resolute Recruitment are recruiting for an administrator for one of our leading and exciting clients who are established in the Construction Industry. This will be working on the damage & Warranty side of the business.
Salary - £24,000 - £26,000 dependent on experience.
Administrator – The role:
• Monitor our damages and warranty inboxes, responding to all internal and external emails efficiently and effectively.
• Raise repair jobs on our hire software (Syrinx) and inform customers of any damage claims.
• Write up damage repair reports.
• Complete warranty claims from suppliers where applicable.
• Liaise with customers, suppliers and relevant departments to ensure smooth communication and swift resolution of any issues.
• Assist Service Manager with any required tasks.
• Work in conjunction with the Service Co-ordinators.
• Collaborate with the Service Team to identify and implement process improvements and to enhance efficiency.
• Monitoring and reporting on key performance indicators, providing regular updates to management.
• Fairly and impartially make reasonable sound decisions to resolve each case in the best interests of the company.
• Follow all relevant company processes.
Administrator – Role Requirements
• Experience co-ordinating and liaising with engineers/service/sales teams regarding maintenance/repair work.
• Ability to work under pressure, show initiative and have a positive attitude.
• Strong organisational skills with great attention to detail.
• Experience within a plant hire company, or within a similar industry, would be advantageous.
Administrator – Shifts:
Monday – Friday.
08:00 - 17:00
Resolute is an acting as an employment business in relation to this role.
Skills:
Microsoft, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Facing, Customer Service, Administration, Business.
Qualifications:
Microsoft, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Facing, Customer Service, Administration, Business.
Keywords:
service, coordinator, coordination, permanent, southam, warwickshire, northamptonshire, leamington spa, warwick, daventry, damage, warranty, admin, administration, coventry,
