Administrator In Estate Agency.

Our clients are a well known, successful independent estate agents in Kennington, South West London, and they are seeking an experienced office administrator to join the team.

The role will include:

Utilities/post

Sort through all post that comes into the office

Check all property utilities and the void dates/readings are correct check this by cross referencing the appropriate utility emails sent out previously scan and add the correct ones to the property managers folders Incorrect bills will need to be corrected by contacting the utility company.

Sort through post that come into the office

Contact councils for all council tax refunds sent through the post - update accounts once this is sent

Gas Certificates (CP12) - Generate spreadsheet of upcoming gas safety certificate Check which ones are due for renewal, contact heating engineer to check availability Email tenants to confirm visit Print out the spreadsheet on the day of the gas safety and prepare keys for heating engineer

Go through all keys with heating engineer to make sure they are there and get them to sign the spreadsheet to confirm he has received all the keys When heating engineer brings the keys back, do the same and put keys back in the key room

Change the dates on VECO once certificates are back Send new certificate to tenants

EICR Generate spreadsheet of EICR Check which ones are due for renewal and send an email to property managers to confirm if ok to book in Once the property manager confirms this, email tenants to inform them when the engineer will be coming to the property for this EPC

Generate spreadsheet of EPC. Check which ones are due for renewal and send an email to property managers to confirm if you can book this. Check on the EPC register that these are actually due for renewal. Once property manager confirms, book these for renewal Once this is back send invoice to accounts Update the dates on VECO

Telephone Answer the telephone, take details of enquiries and forward messages to other staff Office walk in enquiries.

Front of office role in dealing with walk in enquiries

Once property managers confirm changeover with tenants, email tenants all changeover information Put them through referencing. Once they come in with their ID, scan this and save in individual changeover file Once everything has gone through with referencing, send an email to property manager to confirm all is ok to go ahead. Once changeover is all accepted and new contract etc has been sent, add all the changeover documents to VECO Update the changeover spreadsheet as and when to keep track Invoices Forward EPC invoices to accounts Update the EPC invoices and save in the folder to pay

HMOs Complete HMO applications Save invoices Update office invoices and save as appropriate Update spreadsheet

Ad hoc administration Doing ad hoc administration to support the directors

Monday to Friday 9-30 to 5.30 office based. .