Job description
We are recruiting for a Administrator to work 8.30am - 5pm Monday - Friday to be part of a small team based in Derby to provide administrative support to your colleagues in the Derby office and remote support to other Centres.
The Administration role is to support the existing Business Development Team by taking on some of the administrative tasks enabling the team to further grow the business
As the Administrator your duties include
Assist BD team as required to take bookings and answer enquiries via telephone
Assist in responding to emails in the Sales Inbox and Zendesk online chat
Follow up provisional bookings
Send follow up Recertification emails to lead contacts offering dates for Recertifications and Assessments
Manage key client SLA's including collating delegate attendance, feedback, results and cancellation data. Assist to resolve any issues to reduce delays.
Set up associate trainer agreements in advance of training courses (IR35)
Assist with new vendor requests
Liaise with third party providers to source training for our Key Accounts
Update open programme course availability on a regular basis to ensure our website and marketing information is up to date
Use social media platforms to promote the business and course dates
Manage trainer fatigue as required by RISQS
Track the trainer competencies and arrange events when
Produce and keep up to date personal trainer folders
Support with tender documents
Once successful in the role of Administrator you will receive the following benefits, opportunity to buy holidays, your birthday off, free parking, career development, 28 days holiday and closed parties over the Christmas period
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.