Administrator - Legal Team

Administrator Strong people skills/Excellent Customer Service 12 Month Temporary Role

My client is a public body that acts as an independent regulator within the healthcare sector.
The Administrative Support Assistant plays a crucial role in ensuring the smooth functioning of our Legal Team. This position involves providing administrative assistance, managing documentation, and maintaining effective communication within the team.
Responsibilities:

1. Case Progression Support:
   • Provide administrative support to case team colleagues, assisting them in the timely progression of casework.
   • Collaborate with team members to ensure efficient case management.
2. Document Preparation:
   • Create and prepare hearing-related bundles from large volumes of documents.
   • Organise and compile relevant materials for legal proceedings.
3. Sensitive Information Handling:
   • Redact sensitive information from extensive document sets.
   • Maintain confidentiality and adhere to established policies.
4. Booking Management:
   • Make bookings for desks, meetings, travel, and accommodation for Legal Team colleagues.
   • Coordinate logistics effectively.
5. Court Applications and Orders:
   • Lodge and take receipt of Court applications and orders.
   • Ensure accurate and timely processing.
6. Telephone Enquiries:
   • Answer telephone enquiries from the public, doctors' representatives, and other professional bodies.
   • Record detailed telephone notes.
7. Team Collaboration:
   • Liaise with other teams to meet Legal Team documentary requirements.
   • Assist with printing, couriering documents for hearings, and archiving documents.
8. Database Management:
   • Update our database system to file correspondence and maintain accurate records.
9. Additional Duties:
   • Perform any other reasonable duties assigned from time to time.

Requirements:

1. Technical Skills:
   • Proficient in using IT systems and electronic diary management.
   • Familiarity with office software tools.
2. Adherence to Policies:
   • Work within established policies and procedures.
   • Understand the importance of maintaining confidentiality.
3. Attention to Detail:
   • Maintain high standards of accuracy and presentation in document production.
4. Communication Skills:
   • Excellent communication skills, adapting to various audiences and communication methods.
5. Relationship Building:
   • Establish positive relationships with customers and colleagues at all levels.
6. Teamwork and Initiative:
   • Collaborate constructively within the team and work independently when necessary.
7. Time Management:
   • Prioritise tasks effectively, considering changing demands and conflicting deadlines.
8. Customer Service:
   • Demonstrate excellent customer service, ensuring positive interactions with internal and external customers.

For further information please forward your up-to-date cv
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