Administrator - Property

Property Management Administrator

Basic Salary between £24,000 - £25,000 per annum, depending on level of experience

PLUS monthly commission scheme; potential OTE up to £27,000 per annum

This is a full time position Monday to Friday, 8:30am to 5.30pm

Hybrid working with 2 days based from the Byfleet office, 3 days working from home, once you are fully trained.

Requirements

The main purpose of this role is to carry out administrative and compliance related tasks and support the successful running of the property management division. You will be working closely with property managers to provide a first-class service to our customers.

Duties will include;

• Ensuring the compliance for our managed portfolio is maintained; running periodic reports for safety certificates such as Gas Safety, EICRs, EPCs, Smoke & COs, and any other compliance subject to legislation

• Reporting to Head of Property Management / Director weekly on outstanding compliance and working in line with KPI's, such as zero overdue compliance certificates
• Recording all customer contact on the system and ensuring follow up communications are scheduled
• Supporting the property management department in any day to day tasks as required

The ideal candidate would have / be;

• Proven working experience in an administrative role
• A basic understanding of the lettings terms of business and legislation would be desirable
• Strong written and verbal communication skills, able to be empathetic and/or assertive when required
• Able to work as part of a team, effectively contributing toward departmental projects, KPI's and wider objectives.
• Solutions & Customer focused
• Structured and organised, with good time management skills

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Benefits

With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes.

Some of what we can offer you:

• Competitive salary and bonus schemes
• Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023)
• Employee, family & friend discounts across our property services
• Retail Discounts
• Engagement and recognition platform
• Season ticket loans
• Cycle to work scheme
• Technology purchasing scheme
• Holiday Accumulator
• Employee Assistance Program
• Wellbeing Centre
• Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023)
• Award ceremonies, competitions and more!