Administrator - Property

• Lettings Administrator - Move in Manager
• Based at our Surrey Head Office
• Hybrid working available (2 days /3 days)
• Monday - Friday; 8:30am - 5:30pm
• Basic Salary up to £24,000 per annum

Requirements

The main responsibility of a Move In Manager is to coordinate the tenants and landlords journey, from point of a tenancy being agreed all the way through to the move in day, so that the process is seamless for both parties.

Including;

• Generating and distributing all relevant compliance documentation, monitoring and reviewing its completion to ensure the move in process is completed efficiently and effectively
• Building relationships and maintaining regular communciation between the tenants, landlords and all other relevant parties
• Maintaining accurate database records, ensuring all records are correct and up to date and any issues are escalated promptly
• Processing of rent holding deposits, security deposits, completion funds and issuing of completion statements and invoices
• Supporting the team with general administration including taking telephone enquiries and responding to emails, collating and distributing reports

Candidate requirements;

• Strong written and verbal communication skills
• Focused on finding the best solution possible for all parties, in a timely manner
• Able to work independently and also as part of a team, effectively contributing toward departmental projects, targets and wider objectives
• Resilient and consistent when faced with conflict and driven to resolve challenges positively
• Structured and organised with strong time management skills

Benefits

With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes.

Some of what we can offer you:

• Competitive salary and bonus schemes
• Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023)
• Employee, family & friend discounts across our property services
• Retail Discounts
• Engagement and recognition platform
• Season ticket loans
• Cycle to work scheme
• Technology purchasing scheme
• Holiday Accumulator
• Employee Assistance Program
• Wellbeing Centre
• Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023)
• Award ceremonies, competitions and more!