Address
Salary My client a well established service company based in the heart of Clayton Le Moors is looking for an experienced Administrator to join their small family run business on a Temp-Perm basis. Being a small company everything is done in house and all colleagues are expected to be the face of the business.
As an Administrator you will be tasked with dealing with customer enquiries and being the engineering teams first point of contact. This company is seeking a reliable and organised Administrator to provide support to the team and ensure efficient office operations. The ideal candidate will be detail-oriented, capable of multitasking, posses excellent communication skills and MUST be able to work in a fast paced environment.
Key Responsibilities of an Administrator
- General Office Duties: Perform day-to-day administrative tasks such as answering calls, dealing with emails and general inhouse system management.
- Scheduling: Manage engineer calendars, schedule appointments, re allocating jobs, confirming & closing jobs.
- Correspondence: Draft, format, and proofread emails. Communicating daily with customers, engineers & suppliers
- Record Keeping: Maintain accurate records of jobs, including client information, employee records, and financial data.
- Communication: Serve as a liaison between departments, clients, and external parties, ensuring effective communication.
- Costings: Providing customers & suppliers with part and job costs.
- Problem Solving: Address routine inquiries and resolve administrative & customer issues promptly and professionally.
Previous Experience of an Administrator
Desirable but not required
- 2 Years Customer Service
- 2 Years Phones
Benefits of being an Administrator
- Competitive Pay
- Company Events
- Annual Pay Reviews
- Discounted Appliances
- Company Medical after 12months (T&C’s Apply)
Qualifications of an Administrator
- GCSE or Equivalent
- Efficient in using MS Office (Word, Excel, PowerPoint, Outlook) and other office software.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
- Prior administrative or office experience is preferred but not required.
- This is a full-time position based in an office environment. Occasional overtime and flexibility in working hours may be required in busy periods. The standard working hours are 8:30am-5pm Monday-Friday.
Job Types: Full-time, Temp to perm
Salary: £10.50-£13.00 per hour
Benefits:
On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Education:
GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
English (required)
Licence/Certification:
Driving Licence (preferred)
Ability to Commute:
Clayton le Moors (required)
Ability to Relocate:
Clayton le Moors: Relocate before starting work (required)
Work Location: In person
Job Type: Full-time
Salary: £10.50-£13.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Life insurance
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
- English (preferred)
Licence/ Certification:
- Driving Licence (preferred)
Ability to Commute:
- Blackburn, Lancashire (required)
Ability to Relocate:
- Blackburn, Lancashire: Relocate before starting work (required)
Work Location: In person
