Administrator

Are you looking to join an organisation with purpose? Hoop Professional Services is currently representing an amazing client in the charitable sector, seeking a dedicated Administrative Assistant to join their vibrant Administration and Reception Team in Cardiff. This role is offered on a permanent basis, Monday to Friday and is based on site with free carparking.
About Our Client:
Our client is a well-established charitable organisation with a rich history of supporting individuals with complex needs in Wales. As they embark on a new phase of growth and innovation, they are looking for a passionate individual to contribute to their mission of making a real difference.
Why Join This Organisation?
Be part of a not-for-profit organisation dedicated to making a positive impact on the lives of others. Join a team that values collaboration, respect, and diversity, creating a positive and engaging atmosphere. Our client offers excellent training opportunities for your professional growth.
What We're Looking For:
Our client is seeking an Administrative Assistant with:

• Strong customer focus and the ability to build rapport instantly.
• Experience in administration, including proficiency with systems, Excel, Word, and call handling.
• A full driving license and access to their own vehicle.
• Professionalism and a friendly, approachable manner with all levels of the workforce and customers.
• Team collaboration skills and effective problem-solving abilities.
• Excellent communication skills, adapting to the needs of diverse audiences.

Role Overview:
As an integral part of the central service function, the successful candidate will:

• Provide professional and proactive customer service, setting a positive tone with a can-do attitude.
• Ensure the office environment is welcoming, safe, and organised, contributing to a great place to work.
• Play a vital role in the smooth running of the organisation by providing high-quality and accurate administration.
• Support business calls and reception duties, liaising with customers and colleagues to find resolutions.
• Travel to other offices on an ad-hoc basis. Paid mileage for this!

If you're ready to be part of something amazing and contribute to a charitable organisation, apply now to join this fantastic team! Your dedication will make a meaningful difference in the lives of those they support.

• Competitive Package: Salary circa £23,000-£24,000, 24 days' Annual Leave, plus Bank Holidays (increasing after 5 years' service), and other enticing benefits.
• Employee Wellbeing: Access the Wellbeing Hub and Employee Assistance Programme, prioritising your overall wellness.