Administrator
York/Leeds
Full time
Temporary Basis
Our client are looking for an experienced administrator to join a well established housing association on an ongoing- temporary basis
Duties will include:
- Proactively manage income collection activity in respect of garage tenants, former tenants and sundry debts in compliance with the Group's policy and procedures, whilst maintaining the highest level of customer care
- Initiate contact and engage with customers through a variety of channels to identify and negotiate effective payment solutions tailored to individual circumstances to maximise the Group's rental income from current tenants, garages and former tenants
- Recommend cases for referral to the Association's debt collection agencies, undertake tracing activity and propose accounts for write off in line with the Group's policies and procedure
- Issue money claims to recover former tenant arrears, registering and enforcing judgment debts, eg via attachment of earnings, where appropriate
- Update all customer accounts with housing benefit award details, advising customers of their new rent due, amending direct debits and payment arrangements as required
- General administration duties including answering calls and emails
The successful candidate will have:
- Admin background
- Full UK Driving Licence and access to vehicle
- The ability to use a computer and different systems
If you are interested in the role then please apply for contact Ellie Parkinson at Sellick Partnership for more information.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.