Admissions Officer

Are you an experienced administrator with a strong customer focus? Then we would like you to join us in our in our busy admissions service.

You will be joining our busy team based at our Falmer Campus dealing with our portfolio of professional courses. In your new role you will use your experience of administration, plus your customer facing communication skills and a range of software packages, to provide admissions support to applicants, academic schools and other important stakeholders.

As an Admissions Officer, part of your role will be supervising staff, inducting and training new team members, allocating tasks and checking that they have been completed to a high standard. Key responsibilities include:

• Working with admissions colleagues to process applications and resolve complex issues in accordance with internal and external processes and regulations.
• Taking responsibility for a specialist area of work and ensuring colleagues receive training and support.
• Being involved in organising selection events, interviews and a range of applicant day activities.
• Liaising with applicants, academic colleagues and other internal and external stakeholders.
• Offer making and support of the confirmation and clearing activities.

To be effective in the role you will need:

• Excellent written and verbal communication skills.
• Attention to detail.
• Ability to work positively as a member of a team and independently using own initiative.
• Ability to respond positively to change.

The role is full-time, 37 hours per week Monday to Friday with occasional evenings and weekends to support open days and clearing events. However we welcome applications from candidates seeking job-sharing roles.

This role is eligible for agile working, meaning that you will be able to work some of your days remotely, in a agreement with your manager.