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SalaryA warm and vibrant international school based in Acton, West London is seeking a dynamic individual with strong interpersonal and cultural skills to support their team in admissions and be the parent liaison between the school and parent community. This role is office based, 35 hours per week. During school holidays the hours are shorter and you can work from home. Prior experience in a similar role will be very advantageous.
Main duties include:
- Monitor the school’s Admissions Portal system Open Apply, print and respond to applications in liaison with the Head of Admissions.
- Responding to all enquiries with appropriate follow-up as necessary
- Coordinate sequence of review for each new applicant to include Head of Transitions, Special Educational Needs and Disability Coordinator (SENDCo), Head of Multilingualism, Heads of Year, Head of Pastoral, Counsellors and Principals where necessary. Evaluate application contents to ensure proper supporting documentation is received and evaluated by relevant staff.
- Ensuring proper admissions procedure and correspondence with potential families and that the appropriate school divisions, Head of Multilingualism, SENDCo, Finance and Transportation offices
- Maintain timely use of the school’s Admissions Portal system
- Assisting the Head of Admissions in providing the Head of Marketing & Enrolment Growth, Community Experience Leader, Principals and Board with admission, inquiry and student admissions data for the school.
- Ensure good communication and collaboration during the enrolment and onboarding process with the school administrative staff team.
- Manage the Admissions Workflow process and in collaboration with the Head of Admissions ensure that the relevant teams are up to date and understand the process.
- Coordinate the onboarding schedule for all new families to ensure a well-managed transition to the school from pre-arrival and throughout the onboarding process.
- Assist in organising and promoting orientation days.
- Manage the Transitions Hub to ensure all collateral is collected and up to date and support the cross-departmental messaging of transitions work.
- Organise and facilitate parent transition workshops in support of the Community Experience and Transitions Leader.
- Develop and maintain cross-departmental communication of the transition journey of all new students from application, onboarding, school life experience and ultimate departure.
- Work with the Community Experience and Transitions Leader to reinforce, support and build collaborative relationships throughout the community.
- Attend all Parent Teacher Association (PTA) meetings and provide link between PTA events and Senior
- Liaise with Principals to incorporate items of discussion for PTA meeting agendas, presentation of topics of discussion and checking of meeting minutes.
- Follow-up on items raised through the meetings with relevant staff.
- Act as a point person between parents and the school for issues raised outside the scope of formal meetings.
Person Specification:
- Previous admissions and parent support experience within education very beneficial
- Strong administration and coordination skills
- Exceptional customer service and organisational skills
- Ability to learn new internal systems quickly
- Ability to handle and manage multiple queries and juggle a busy workload
- Working knowledge of Microsoft Office
- Confident, practical and resourceful
- IT literate
- Strong eye for detail
Benefits include:
- 20 days annual leave (with an increase to 25 according to years of service) + bank holidays + 3 extra days between Christmas and New Year
- Pension - 4% own contribution, matched by 4% by employer
- Subsidised school lunches
- Cycle to work scheme
- Staff wellness programme, including free staff activities as part of extracurricular clubs programme
- Therapy services
Shortlisting this week so please apply today if interested!
