Advisor Success Manager

Advisor Success manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below.
Advisor success mangers duties
-Manage 100 ICs by being their day to day contact for questions and issues via phone, emails and in person meetings
-Develop personal, solid, consultative with each Independent consultant
-Regular catch ups to to review their portfolio, Technology, travel tool and professional development,
-Act as trusted mentor/Coach
-Proactively monitor revenue activity
-Problem solve any issues the ICs may have in regards to ticketing, cancellation, hotel issues, internal IT problems, customer service issues etc
Advisor Success managers skills required
-Strong background in the travel industry ideally in a similar role or within operations, reservations management or account management
-Extensive experience within tour operations
-Experience in customer complaint handling
-Skilled communicator
-Proven problem solver
-Working knowledge of a GDS
Advisor Success managers additional information
-Ideally 1/2 days per week in London but they are flexible on this for the right candidate
-Great benefits including 25 days annual leaving plus bank holidays, pension, Bupa, up to a 5% bonus, life assurance, perkbox,
If you are interested in the above role please apply online or send your cv to quoting DT58866

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk