Tasks
- Working together as part of a team of 8 in the Export Spare Part team to provide the best support to customers whilst maximising the efficiency.
- Identify, quote and process spare part orders
- Provide information via email and phones to customers and engineers.
- Provide customer quotations, order processing and order acknowledgements.
- Ensure all customer requests are handled professionally and in a timely manner.
- Deal with invoicing and all administration surrounding the Aftermarket Sales.
Essential Skills
- Very organised and efficient - with the ability to multitask.
- Ability to manage own workload and drive results.
- Capable of digesting complex technical information (full training given).
- Excellent attention to detail.
- Good general communication skills - able to communicate effectively at all levels.
- Excellent attitude to customer care.
- Ability to work as part of a team.
- UK Driving Licence.
Benefits
Excellent benefits including generous pension, 25 days holiday plus BH, Charity day, Work place nursery benefit, gym discounts, DIS, Excellent training and opportunities. Hybrid working after probation.