Ai Strategy Manager

Postgraduate – UK Artificial Intelligence (AI) Strategy
Central Management Services / Office

Responsible AI is at the core of our ambitions to Digitise at Scale. We develop solutions, using cutting edge machine learning approaches, to significantly improve our ability to manage risk and enhance client experience.

The team will define the AI Strategy for HSBC UK while also leading the implementation across the enterprise working directly with the UK CEO Chief of Staff Office Team members will need to be thought leaders on the application of AI in the  industry, with an initial focus on delivering opportunities for the safe, effective, and ethical implementation of AI and Machine Learning. The team will provide leadership, best-practice, research, and education for furthering the use of AI. 

Your responsibilities will include:

•                 Conducting effective evaluation and prioritisation of AI use cases to deliver highest impact for HSBC UK to determine and define the AI Strategy for HSBC UK

•                 Identify potential areas where AI can be leveraged to drive operational efficiency, improve customer experience, and enhance risk management

•                 Identify cutting-edge AI technologies, algorithms, and methodologies that can be applied in the banking sector and evaluate their potential value and feasibility for the bank.

•                 Collaborating with Global teams and UK Retail and Commercial Banking teams to develop an implementation roadmap

•                 Delivering implementation through strong partnering with IT and Project Management teams to ensure seamless integration of AI technologies into existing systems, infrastructure, and workflows.

•                 Providing regular updates to UK CEO and ExCo on the strategy and implementation progress

•                 Working with and influencing a diverse set of senior stakeholders

To be successful in this role you should meet the following requirements:

•        Completed or currently studying a postgraduate qualification (Masters and/or PhD) in AI or a related field along with required technical skills

•        In-depth knowledge and understanding of Artificial Intelligence (AI) and Machine Learning (ML) technologies, including various algorithms, neural networks, deep learning, natural language processing (NLP) etc.

•       Familiarity with Big Data Technologies and distributed computing frameworks to leverage these technologies for processing and analyzing large datasets.

•       Knowledge of cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) to deploy and manage AI models on the cloud for scalability and cost-efficiency.

•       Awareness of Cybersecurity and Data Privacy threats, and the ability to implement robust security measures to protect sensitive financial data and AI systems.

•       Experience building, deploying, and supporting secure software throughout the AI development life cycle

•        A demonstrated ability to provide vision and strategic direction

•        Awareness of ethical considerations related to AI, such as fairness, bias, transparency, and privacy, is important. Knowledge of relevant regulations, such as data protection laws and industry-specific compliance requirements, helps in ensuring responsible and compliant AI implementations.

•        Exceptional human relations and communication (written, verbal, and listening) skills will be necessary to effectively communicate across disciplines and stakeholders.

•        Demonstrable experience in presenting analytical information in understandable reports and business plans

•        Able to demonstrate absolute discretion, integrity and judgment in handling sensitive/confidential matters/information is critical.

The base location for this role is Birmingham or London.

Continue to grow with our internal opportunities.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500