This critical role involves co-ordinating & supervising the import process, ensuring compliance with import regulations & customs requirements, KPI’s, working closely with the Client Manager to optimise supply chain efficiency and dealing with a team of staff where you will be responsible for their training and progression.
The role’s key responsibilities are:
Import Coordination:
- Manage the full import process for Key accounts from start to finish & to include Crosstrade.
- Liaise with overseas offices, partners & agents and also working closely with internal departments including transport, finance & GCS (Global Customer Solutions).
- Ensure smooth operations for the department.
Customs Clearance:
- Act as the key contact for both the customer & our internal Customs Management team.
- Support staff with the customs clearance process.
Supply Chain Efficiency:
- Streamline import processes.
- Work with relevant internal teams to enhance efficiency.
- Facilitate timely deliveries.
- To ensure timely & accurate billing / invoicing.
- Check reports and queries from the customer & our own finance department.
- Ensure that your department adhere to import regulations & customs requirements.
- Stay updated on industry changes & industry news.
What we need from you:
Essential Skills