Anti-Social Behaviour Officer

My client is looking for an Anti-Social Behaviour Officer for their busy Housing Management Service. The role encapsulates:
Responsible for delivering excellent Anti-Social Behaviour (ASB) services to our customers by providing services to the highest possible standards and ensuring that operational performance remains high and improves. Responsible for managing a case load of ASB cases up to and including taking legal action whilst taking a victim centred approach To participate in the management and development of community safety work and contribute towards to delivery of their objectives. Experience of dealing with the public Experience of taking enforcement action in relation to ASB and resolving conflict situations. Experience of dealing with a diverse range of customers, including handling difficult and challenging enquiries Experience of preparing witness statements, legal documents, case reports and attending court Experience of establishing effective external and internal working relationships Experience of using IT systems to include Outlook, Windows, CRM, to intermediate level Experience of working within a pressurised environment requiring a high standard of service delivery within tight timescales. Experience of working with vulnerable people Experience of working in a service delivery sector Competent working knowledge of relevant housing and ASB legislation including experience in applying and maintaining an up-to-date knowledge of legislation If you are interested in this role, please send your CV to Wayne Molsher ONLY