Anti Social Behaviour Officer

12-Month Fixed Term Contract/Secondment
Croydon - Hybrid working

An exciting opportunity has arisen to join our dedicated Community Safety team as an Anti-Social Behaviour Officer. You ll manage high level complex cases, liaising with local partners e.g. Police, Local Authorities, and other stakeholders. You ll investigate reports of nuisance, domestic abuse, harassment, or anti-Social Behaviour made by or about tenants, residents, leaseholders, or members of the public, and identify the appropriate actions to be taken in accordance with our policy and procedure.

Where necessary, you ll identify and pursue legal action (e.g. injunctions, possession proceedings, Anti-Social Behaviour Orders) to prevent further nuisance from occurring including service of Notice of Intention to Seek Possession, briefing solicitors, preparing Witness statements, Particulars of Claim, attending court and acting as witness where appropriate. You will provide support to witnesses throughout the period of any legal proceedings including providing regular information regarding progress, arranging interpreters or transport where appropriate, explaining the court process and discussing the significance of any judicial decision. You ll maintain up to date and accessible records in all areas, to include using computer systems and databases as well as existing systems, providing information and reports upon request. Excellent case management is essential.

The position is being offered on a 12-Month Fixed Term Contract/Secondment, working 35 hours per week on a hybrid basis.

What you ll have

• Good knowledge of the relevant legislation and of tenancy enforcement.
• Experience of preparing/presenting anti-Social Behaviour cases for legal action.
• Experience of working in partnership to generate joined up solutions to problems.
• You ll be customer-focused, with the ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language.
• The ability to develop partnership working with other agencies to generate effective solutions to problems.
• The ability to work under pressure with minimum supervision.
• A can do , proactive approach to problem solving.
• A valid UK driving licence and access to a vehicle.

Closing date for applications: 07 April 2024 at 23:59pm.

We reserve the right to close the advert early if we receive a high number of applications, so it is important that you submit your application as early as possible.

About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion & Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it s about celebrating differences of thought, opinion, experience and perspective of each individual.

We re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.