App Product Owner

NRL have an exciting & unique opportunity for an App Product Owner to work for our client in the Automotive industry on a 12-month initial contract. This role will be based in Cranfield, Milton Keynes and will be responsible for benchmarking, analysis, project tracking & communication and performance monitoring. 
Key responsibilities:
- Benchmark study: Conduct comprehensive benchmark studies to analyse the latest industry trends, market needs, emerging business models, and technology opportunities. Evaluate and compare competitor’s features and solutions, customer journeys, and best practices to gain valuable insights and lessons.
- Voice of the customer: Collect and analyse raw customer feedback data and continually refine a customer feedback analysis template to generate actionable insights and recommendations aiming to solve customer problems. Improve the app's customer experience, aligning it with customer behaviour and preferences and adhering to the Nissan Way.
- End to product development lifecycle: Manage end-to-end feature development life cycle by preparing plans, liaising with cross-functional teams (global and local) to track development, communicating progress to relevant stakeholders, and identifying risks and bottlenecks in advance to ensure on-time completion of projects.
- User acceptance testing: Work with cross-functional teams to create detailed test cases for app features. Support local testing of global features in the app to ensure compatibility, usability, and quality meet standards.
- Monitor app performance: Implement a feature-by-feature app performance monitoring system to ensure the app meets performance goals and user expectations. Continuously monitor key performance metrics, analyse data and provide actionable insights to optimise the app.
- Facilitate meetings: Assist in arranging meetings to facilitate communication between local and global teams, development teams and the Product Owner (PO) teams, as well as other stakeholders. Ensure effective coordination, collaboration and information sharing to drive project progress and alignment across teams.
- Customer Journey Support: Assist in preparing end-to-end detailed customer journeys for the app features under the guidance of senior engineers. Ensure quality and timely delivery of customer journeys for the development phase.
- Design Support: Provide design support for app services under the guidance of senior engineers. This includes backlog management and ensuring the quality of deliverables.
What you will need:
- Working knowledge of Microsoft Office
- Ability to travel (business trips up to two weeks)
- Work within company health and safety guidelines  
- Engineering or Computer Science Degree qualified
- 2+ years’ experience as a Product Owner in the IT Industry
- Familiarity with Agile and Waterfall processes.
- Good communication skills, both written and verbal
- Basic knowledge of project management
 
The NRL Group connect global engineering companies with the right people to bring their projects to life. Supporting contracting companies with their energy transition plans and working with our clients to build a cleaner, greener future.
 
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