Address
Form of work
SalaryApplication Officer
Southwark
£23 per hour umbrella
Contract (3 months+)
The Role:
To process applications for service users wishing to join the Homesearch bidding scheme. Verifying all documentation and determining if a client qualifies to join the biding scheme. To provide advice and guidance to service users and stakeholders on the Homesearch bidding scheme and alternative housing options. To process all applications requests in line with the allocations policy and relevant legislations.
The Application officer role sits within the framework of housing solutions. Working collaboratively with other areas of the council and key stakeholders to provide access to affordable and suitable housing within and outside of the borough. The applications officer will work towards promoting inclusivity and ease of access to the service
- Register and assess housing applicants on the Housing Registrations database, to make a final decision on their eligibility to join or remain on the Housing List in accordance with Council policy, procedures and housing legislation.
- Provided detailed advice to service users and external agencies regarding priority for housing as outlined in the Council's allocations scheme and relevant to their circumstances.
- Provide information and support, including training to internal departments on the Council's housing registration policies and procedures.
- Assist in the development of fraud prevention measures. Make referrals to relevant departments other Local Authority, Housing Associations and agencies
The Candidate:
- Knowledge of housing legislation as it affects local authority lettings schemes, tenancy matters and homelessness duties including knowledge of relevant Codes of Guidance, case law and good practice
- Knowledge of Equalities legislation and good practice and its application in relation to housing services
- Must have experience of administration and word processing.
- Must have prior experience of preparing statistical information
- Ability to plan and organise own work to achieve tasks within tight deadlines
- Ability to communicate effectively, orally and in writing including active listening
How to Apply:
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; (phone number removed).
