Application Support

Are you tech-savvy and passionate about providing top-notch customer service?

We have an exciting opportunity for you to join a dynamic team at with an international Digital Services company

Position: Tech Support Call Centre Agent
Location: Coleshill - Hybrid working
Working Hours: 8:00 AM - 5:00 PM

Key Responsibilities:
* Answering 10-20 calls daily from our valued customers in the UK.
* Utilize your technical expertise to troubleshoot and resolve issues related to digital payment services.(Training provided)
* Familiarity with reading vending machine diagrams/schematics to understand and assist with cabling and resolve loose connections (Training provided).

Technical Skills:
* Experience with Salesforce, with a focus on Lightning (Nice to have).
* Familiarity with phone systems, particularly the transition to Vonage.
* Ability to integrate systems into Salesforce for a comprehensive troubleshooting dashboard.

How to Apply: If you are ready to take your tech support career to the next level, apply now! Send your resume and cover letter , highlighting your relevant experience and why you're the perfect fit for this role.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

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