Application Support Analyst – Regulatory Services

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.
Working in our IT team, we are currently looking to recruit an Application Support Analyst for Regulatory Services. The role will provide day to day management of key software used by various services including Environmental Health and Licensing. This will include providing advice and support to users and actively seeking ways to develop and maximise use of the systems for efficiency. As the services are in the early stages of migrating to a new software platform, this is an exciting time to join the team and this role will play a key part in that programme of work.
The ideal candidate should be proficient in use of similar software with an analytical approach to problem solving. Bringing solid knowledge and appropriate qualifications, candidates should be able to translate complex system information for best use by the customer.
The role is full time, ideally working Monday to Friday. However, the Council is committed to providing a flexible working environment and can agree a suitable schedule with the right candidate.
For informal enquires please contact Megan Beach, ICT Client Manager, at megan.beach@nuneatonandbedworth.gov.uk
As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Please note that all applications must be received on an online application form.
Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.

Supporting documents
Values - one page overview.docx
Job description Application Support Analyst - Regulatory Services.docx