Address
Form of workExciting opportunity for an Application Support Engineer to join a growing business based in Wallingford, offering up to £45,000 plus excellent benefits and career prospects (as well as hybrid working)
The Role
As Application Support Engineer, You'll Be responsible For
- support internal and external stakeholders on a bespoke application / product
- work on a help desk, supporting users through application issues
- troubleshooting issues, working closely with technical specialists/developers to resolve issues
- support ongoing enhancements and changes (testing, documentation, continuous improvements)
- query databases, ad-hoc scripting and project work etc.
About You
Applicants for the Application Support Engineer will have:
- prior experience gained in a similar role, supporting software application / products
- have excellent communication and service skills, as well as stakeholder engagement (technical and non-technical)
- skills with some programming / scripting languages for troubleshooting (e.g. Python, C#, SQL, HTML)
- database skills (e.g. SQL queries)
- experience working on a help desk and working with help desk systems (e.g. Jira or similar)
- cloud experience / knowledge (e.g. AWS, Azure)
On offer
Salary up to £45,000 plus excellent benefits, including hybrid working
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
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