Apprentice

Trade Supplier L2 Apprentice

Additional Apprenticeship Role Information

Overview: Dealing with customers, understanding customer needs, looking to identify new opportunities for the business, merchandising in the shop, stacking shelves, serving customers, helping with stock, preparing quotations for customers, processing customer orders, keeping shop generally tidy, greeting customers.

As part of the role, you will:

• Make all customers aware of any marketing and promotional activity within the branch
• Gather accurate CRM data from all new customers
• Support the branch in generating new customers
• Check all new customers have the best introduction to MKM
• Gain product knowledge and selling skills
• Other duties as reasonably required as part of the role of Customer Service
• This role will be working 40 hours a week and this will include working alternate Saturday mornings.

Skills

• Great Attitude
• Good Time Keeping skills
• Some knowledge of Builders Merchants beneficial but not necessary

Desired Qualifications

• No formal qualifications required

Benefits

In return, you can be a part of the UK’s largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

• Unlike some apprenticeships, which pay the apprenticeship rate and may not result in employment upon completion, here at MKM we will pay you the national minimum wage for your age from day one and the position is a permanent one.
• Generous discretionary bonus scheme
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme which rewards length of service
• Perkbox discounts
• Performance related bonus
• Financial Planning Support
• Cycle to work scheme
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Substantial Employee Discount
• Employee Assistance Programme
• Mental Health Support

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family’ for everyone. We hope you will join us on our journey!