Apprentice Master Data Administrator

Vacancy Information

We have a fantastic opportunity to join the Master Data Management team at Greggs as an Apprentice Master Data Administrator on a 2 year fixed-term contract, studying for a Level 3 Data Technician apprenticeship alongside.  

Our systems are becoming more and more data-hungry and we’re making better data-informed decisions than ever before, so it’s vital we’re confident our data is accurate, complete, up-to-date and reliable.

This is not simply a data entry job, you’ll be a custodian of our Master Data, working in a team of data specialists.

The base location for this role is our Head Office in Newcastle Upon Tyne, although there will be some flexibility to work from home several days per week. 

Whether you’re looking to start a career in data or already an established data professional, then this could be the role for you.

About the role

• This is a full-time role (35 hours per week), with 6 hours per week dedicated to your Apprenticeship studies
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location is Greggs House, Newcastle upon Tyne, NE12 8BU however there will be the opportunity to work from home several days a week
• Core hours are 9am – 5pm Monday to Friday.  We also operate a rota to cover an early shift (07:00 – 15:00) and weekend morning cover (08:30- 12:00), which works out approx. 1 in 6 weeks

  What training will I receive as part of the apprenticeship?

  The Level 3 Data Technician apprenticeship programme utilises a blended learning approach that seamlessly combines virtual seminars, self-paced learning modules, and personalised coaching. This flexible learning structure allows you to progress at your own pace while receiving ongoing support from experienced professionals.

  Throughout the programme, you will be paired with a dedicated workplace mentor and coach from the training provider. These individuals will provide you with comprehensive guidance, feedback, and support to ensure you acquire the necessary skills and knowledge to excel in your apprenticeship.

  Your workplace mentor will offer real-world insights into the data technician role, helping you apply your theoretical knowledge to practical workplace scenarios. They will also assist you in navigating the company's culture, building strong relationships with colleagues, and adapting to the professional work environment.

  After an initial induction period of 3 to 6 months to help you acclimatise to your new role, you will formally enrol in the Level 3 Data Technician apprenticeship programme. The apprenticeship spans 20 months, providing ample time to settle into your position before the formal training begins. To further facilitate your transition, you will be offered a two-year fixed-term contract that includes an End Point Assessment. This assessment typically involves tasks such as a written knowledge test, a workplace project presentation, a professional discussion, and an interview. Successful completion of all assessment components is mandatory for completing the apprenticeship.

What you'll do

As a Master Data Administrator you will:

• Collaborate cross functionally with all teams across Greggs to ensure data is accurate, complete, up-to-date and reliable
• Support colleagues from right across the business (Greggs House, Retail and Supply Chain), delivering brilliant customer service
• Maintain article data for Retail and Supply chain, to support demand-planning, forecasting, replenishment and production
• Manage data for retail systems – tills, prices, promotions, staff discount, VAT, digital channels (Uber, Just Eat, C&C, website menu)
• Maintain all systematic data relating to Sites - Shops, Distribution Centres and Production Centres
• Manage system setups for vendors and customers
• Finance – Profit centres, Cost centres, Transfer selling prices, Wholesale selling prices

About you

• You’re keen to learn and develop your knowledge
• High levels of accuracy and attention to detail
• A desire to ask questions, problem solve and take action
• Experience of, and the ability to multi-task and work with multiple priorities calmly and at pace
• Strong IT skills including Excel
• Numerical and analytical skills
• You’re self-motivated with the ability to work under pressure and using own initiative
• You enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• You are supportive of an inclusive culture – recognising and valuing that difference is good
• You are a strong team player, able to build good working relationships at all levels
• You want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.