About the Role:
If you would like the autonomy to lead and develop your own team of carers then this is the role for you. Connected Health Area Care Manager's are responsible for their own geographical area, leading their colleagues to provide exemplary care to our service users. The role will involve working from head office on the Boucher Road as well as in the area that you will be overseeing.
You will work alongside a team of Area Care Managers, a Quality Liaison Officer and Senior Management to ensure that all of our client care packages are reviewed any changes are relayed to the team
As an Area Care Manager you will be able to grow the number of hours that your team provides by adding additional packages and expanding the service in your area. We want to see you grow your team and we will reward you for this expansion and the continued excellence in the service your team provide to our clients.
MAIN DUTIES
Maintain a solid relationship with the Coordinator working together on development and growth in the assigned area.
Will be able to work towards business growth targets and KPI's.
Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
Will be responsible for direct line management of area specific Care Team, including but not limited to: management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
Following internal company process and procedure, liaising with the Finance and HR Team.
Ensuring regular communication on a team and individual basis.
To manage the 12 week induction of new starters for designated area as well as supervision and appraisals.
Manage and attend Client reviews as required.
Deal directly with Care Managers and Health Trusts as required.
Manage the onboarding of new clients
To provide emergency care assistant cover as required.
Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.
Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management
Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
Accountable for the quality and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard and ensuring daily records are collected and filed monthly
Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
- This is not an exhausted list of duties
About You
For this role, you will need 3+ years' experience in domiciliary care.
You will also need a full, valid UK driving licence and appropriate insurance for your vehicle business purposes. An Access NI is also required for this role.
We would love to see someone who has experience in:-
- Leading a team
- Creating rota's
- Using your initiative to make the lives of our service users better
- Think creatively to solve problems and overcome obstacles
- Be flexible and able to work in the community to cover sickness if needed
We ideally want someone who is:-
- Positive & Engaging
- Able to build great working relationships
- Punctual & Reliable
- Committed to the health and social care career path
- Excellent at communicating
- Great at planning and organising their own workload
About Connected Health
At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector. At Connected Health our mission is relentless - to attract, recruit and develop the best homecare team in the world.
It's that simple, so come join the best.
What do we offer?
- A competitive annual salary
- A company car (which may need to be loaned to team members in emergency situations)
- Birthday Off
- Monthly and annual staff awards and recognition events.
- Up to PS2000 a year KPI Bonus
- A family and team orientated working environment with sector leading management and support.
**** Company pays for Level 3 Diploma Health and Social Care - Bonus PS200 upon completion
- Mandatory care assistant training accredited by OCN, relevant management training and a comprehensive career growth package are on offer for the right person.
Interviews are being scheduled ASAP so apply today to secure your chance!
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