Address
Form of work
Salary The Company:
Our Client is the UK's leading independent medical gases manufacturer and supplier. They are experiencing high demand and rapid growth and as such are looking for an Area Manager to join their expanding team. A team of 20 people supply emergency medical gases and equipment to various industries throughout England, Scotland and Wales including sports, leisure, dental, GP, security, wholesale trade.
Job Purpose:
Our Client is looking for an efficient, organised and friendly Area Manager to take responsibility for customer accounts in Lancashire, Cumbria, North Wales, Manchester, Merseyside, Cheshire, Staffordshire and Shropshire.
Key Responsibilities & Tasks:
* Respond to customer call outs on a next-day basis
* Update the call-out database daily after customer site visits
* Update customer information on Excel and barcode databases
* Support other Area Managers
* Maintaining strong relationships and excellent customer care with all customers and responding to their needs in a timely fashion
* Ensure all expiring cylinders are exchanged before their due date
* Complete customer audits and collections promptly
* Ongoing feedback to management team with customer updates
* Ensure supplies are well stocked with cylinders and ancillary equipment
About you:
* This position will require the successful candidate to juggle many elements within their role, so they will need to be efficient and organised with the ability to work as part of a team as well independently
* There is a lot of driving required in this job so applicants will need to be happy driving for long periods of time, and hold a full, clean driving licence
* You will be required to have some IT experience as emailing and maintaining Excel spreadsheets and a database system are an essential part of the role
* You will need to be confident and have a friendly disposition, dealing with customers will be a daily occurrence
* You will need to be flexible with your working hours as you will be expected to respond to occasional customer call-outs, out of hours and at weekends. In return you will receive flexible working hours within your role
Salary: circa £25K
Benefits: 20 days holiday plus Christmas closure, company pension, mobile phone allowance and Company Van for travelling to and from the various sites.
