Area Operations Manager

What does BCP do?

Broxtowe Community Projects (BCP) is a small charity (registered in England and Wales, number 1195969) based in Beeston, Nottinghamshire, working across the geographical borough council area of Broxtowe (NG9 and NG16 postcodes) to alleviate poverty, isolation and hardship.

Our primary service is a foodbank but we also deliver free social meals, pay-as-you-feel community meals, cooking classes and a pay-as-you-feel food waste prevention public stall outside on the highstreet on Saturday mornings. BCP was founded in 2020 and we’re in our third year of operations and experience of supporting people in financial crisis - which means housing insecurity, relationship strains, food poverty and inability to feed yourself and your children. We are looking to expand our services to better meet these local people's needs, for example, a community supermarket, for which we have already secured seed funding, community activities, events and day trips that improve the lives of disadvantaged children and adults. Like most small charities, BCP relies on fundraising to survive, mainly from grants made by charitable trusts and other organisations, and these funders want to know that their funds are being put to the best use, and for us to demonstrate how BCP has consulted and co-developed our projects in partnership with service users and the wider community; This is an exciting year for BCP in terms of solidifying its growth and development and embeddedness in all of our communities

This is where you come in! We are looking for an Operations Manager to help oversee our existing projects as well as those in development, along with ensuring day to day operations remain smooth, our  lead volunteers, admin and coordiantion staff are supported in their roles and that effective monitoring and evaluation of our funded projects are taking place so that we can maintain positive relationships with our current funders and confidently seek relationships with new funders.

You will be someone who is compassionate and has a real understanding and emapthy around the determinents of poverty and you will want to make a tangible difference to peoples lives. You will be a creative thinker, with of string data analysis skills and a high.motional intelligence.  You will be confident managing multiple projects and  able to maintain focus on both the day to day running of our core projects such as the foodbank as well as implementing and overseeing our more novel, one-off funded projects.

You will be conifident working with people across multiple levels of the organisation and with key stakeholders and feel empowered to make suggestions and reccomendations to our board of trustees. You will also be someone who is well organised , with good people skills and willing to enagage with service users and key partners in finding solutions to emerging issues affecting peoples lives, such as the cost of living crisis, both in peoples lives and civil society alike.

Interview: Shortlisting will take place on 19th April and Interviews will be held on 26th April

Hours of work: 25 hours p/w, upto 5hr p/w overtime if needed. 15 hours  to be fixed and based on site, likely to be Tuesday,Wednesday and Thursday , the rest is flexible and can be worked from home by agreement . Pattern of work to be agreed but some flexibility will be required including evenings and weekends. Required to attend some evening and weekend meetings, including trustee meetings when requested. Bank holidays to be included as part of holiday allocation rather than automatically taken off. Will be present for walk in sessions and social supermarket sessions

Location: BCP/WFH

Overall purpose of the post:
To manage the day-to-day running of this growing community based charity in Broxtowe and ensure its continued development, working proactively with the Trustees to provide day to day operational coordination and implement agreed development initiatives.

To coordinate current projects, with a particular focus on the Food Bank, and to establish additional services in accordance with community needs.

Principal duties:

• To promote the aims, objectives and values of BCP, primarily the development of a sustainable community.

• To provide effective supervision, management and oversight of the day to day administration of the charity, including HR/staff, maintenance of user data,arranging DBS checks and overseeing the implementation policies and procedures.

• To support and oversee the volunteer coordinator to manage a team of volunteers, providing them with ongoing training, support and opportunities.

• To support and oversee the admin assistant providing them with ongoing training and support 

• To develop and execute an effective communication strategy, creating promotional materials, press releases and maintaining the BCP Facebook and Instagram accounts.

• To oversee day to day financial controls in partnership with the treasurer

• To actively represent BCP at relevant meetings and events when required by the trustees.

• To oversee the day-to-day coordination of BCP resources. This will include: acting as a key holder for BCP.

• To report regularly to the BCP trustees.

• To ensure safeguarding (children and vulnerable adults) is properly managed.

• To monitor changes in food safety regulations, keep accurate records in the safer food better business food management record and to effectively manage health and safety/food safety policies as required by the law and by instruction from the trustees.

• To undertake personal development training as required.

• Any other tasks as required by the charity, within reasonable expectations

• To Staff and coordinate walk in sessions and social supermarket sessions

Please note, this post will involve working directly with children and vulnerable adults. An Enhanced Disclosure from the Disclosure and Barring Service including a check of barred lists will be required for the post-holder.

PERSON SPECIFICATION

Administrative skills including data storage, use of computer, Microsoft Office software and internet

A can do attitude with evidence of previous successful initiatives that have improved community facilities or the lives of residents in a local community

Experience of managing budgets and preparing financial reports.

A commitment to non-discriminatory practice and equality of opportunity

Willingness and ability to undertake training and development

Access to own transport (for which a mileage allowance is payable)or willingness to use public transport to attebnd our projects across Broxtowe

Previous experience of successful fundraising activity with examples.

Previous experience of working with volunteers in a community setting.

An understanding of the Broxtowe Community and the issues that affect local residents.

Ability and willingness to work flexibly according to the needs of the job including evenings and weekends where necessary

An awereness of  Fod Hygiene practices, willingness ti under take a level 3 course in food hygiene and understanding of healh and safety and COSHH systems.

effective project monitirung and evaluation skills

experience of cooridnating multiple projects and budgets with competeing deadlines