Arrears Officer

An excellent opportunity for an Arrears Officer to join an ever-growing business who are based in Ipswich.

You have the opportunity to join a thriving organisation that is seeking to expand their servicing team. As an Arrears Officer, is to manage mortgage accounts that are either in arrears or have the potential to fall into arrears in the near future. You will be communicating with customers on a daily basis, to understand their circumstances, deal with payment related queries and discuss options for the best outcome for the customer.

We are on the lookout for an individual who can deliver an excellent level of services, a strong communicator within both written and verbal, high attention to detail with recording of information. Also, someone who is able to confidently deal with difficult situations with clients and making sure to find an effective solution. Being competent using Microsoft office packages would be a benefit.