Assistant Dog Enforcement Officer

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council are recruiting for an Assistant Dog Enforcement Officer to join our successful team consisting of 10 pest control/Dog Enforcement Officers, 2 x commercial support officers. providing pest control and Dog Enforcement service for Coventry.

What is the job role?

We are looking for an enthusiastic and passionate person who cares about their local environment and will look at ways to ensure that public health standards are maintained by employing safe working practices when dealing with dogs.

Under the general direction of the Pest Control/Dog Enforcement manager, you will deal with all aspects of Stray Dogs/Dog Enforcement. including:

• Assist and support with Dog Enforcement work dealing with dog-related offenses and the issuing of fixed penalty notices.
• Collection of stray dogs
• Reuniting dogs back with their owners
• All kennel duties associated with the role.
• Keeping up-to-date records of all stray dogs that come into our kennels.
• The post involves working all weekends and bank holidays

You will be given full training for Dog Enforcement.

Who are we looking for?

You should understand the principles of customer care and quality and can communicate effectively at all levels both orally and in writing with people from a range of backgrounds.

You will need to be able to:

• Handle various types of dogs from the smallest dog to a very large aggressive dog
• Effectively manage a demanding workload and deal with conflicting priorities.
• Use of the Microsoft Office software suite to produce word-processed documentation including letters and reports to a high standard.
• Influencing, persuading, and negotiating skills and the ability to deal effectively with conflict and aggression.

You must also hold a full driving licence and have the ability to travel around a wide area of the city to carry out district work.

This recruitment process will be in two parts, the first part is attending an event at the Whitley Depot on 8th March 2024 where you will hear all about the service, and have a tour of the kennels followed by an assessment. Once you apply for this position you will be invited to book a place to attend.

The second part is for you to attend a face-to-face interview on the 15th of March 24. You will only be asked to attend an interview if you have been successful in part one of the process.

If you would like an informal discussion about this role please feel free to contact phil.hibbered@coventry.gov.uk

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.