Assistant Facilities & Workplace Experience Manager

We are excited to offer a new and fantastic opportunity to become an Assistant Facilities & Workplace Experience Manager at the University of Greenwich's Medway campus. In this pivotal role, you will lead a diverse team to deliver proactive, high-quality Integrated Facilities Management services across the campus. You'll ensure these services align with our contractual Service Level Agreements and Key Performance Indicators, upholding the university's values and vision. This role also involves driving our communication strategy and cultivating a culture of innovation and initiative within the team.We are actively seeking a dynamic individual for this role, who will be instrumental in enhancing our service quality through strong leadership skills. While ideal candidates will have experience in cleaning management, we are also open to those with diverse backgrounds in various areas of Facilities Management, particularly SoftFM, who have a track record of success in these fields.What you’ll do:Ensure a high-quality cleaning service is delivered in an efficient and effective manner, managing costs at all times.Manage a Cleaning service budget; identifying and implementing cost saving opportunities, including ensuring that the budget is positively managed and meets forecast expectations. Report monthly on all expenditure within your operational remit and provide solutions and mitigations to overcome any overspending across the service lines under your management.Effective leadership of the team, including daily performance measurement, annual appraisals with frequent reviews on performance.Manage the appraisal process of the team to ensure all people are offered the opportunity of a quality appraisal in line with the Sodexo goals and vision.Maintain effective, meaningful, positive, & clear communication with management, clients and stakeholders.Manage the controlled issue of cleaning materials, consumables, and equipment. What you bring:Minimum 3 years management experience of a diverse workforceMinimum 3 years’ experience working in FM, ideally hold IWFM level 4 diploma.Confident in using Microsoft office suite.Confident at compiling performance reports and articulating the data to senior managersExperienced in compiling performance reports and competent in presenting to management.Experience of using time management and payroll applications, including resource planningExtensive experience of COSHH regulationsHave a good understanding of risk assessments and safe systems of workWhat we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:Flexible and dynamic work environmentCompetitive compensationAccess to ongoing training and development programsCountless opportunities to grow within the company