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SalarySummary
Assistant Front Office Manager
Salary £36,414 + Service Charge
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Just some of the benefits you will enjoy as a Front Office Night Host at Andaz London Liverpool Street, part of Hyatt Hotels
- 12 complimentary hotel nights per year of service across Hyatt’s 1100 worldwide hotels
- Discounted hotel stays across Hyatt not just for you but also your friends and family from the day you start!
- Free meals at our colleague restaurant
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
What you will do as Assistant Front Office Manager
As Assistant Front Office Manager you play a key role in creating a meaningful and memorable Andaz experience to our guests. Some key tasks include but are not limited to:
Supporting the Front Office Manager in delivering exceptional service and supervising a team of Hosts, Supervisors and Duty ManagersWorking closely with the other departments to ensure that we provide unparalleled levels of hospitality
Managing the team in line with business needs and guest expectations
Ensuring all operations and cash handling are done per policies and procedures
Ensuring that check in / check out standards are adhered to
Optimizing the room allocations
Analyzing our Medallia results to identify possible areas for improvements
Ensuring that regular guests are recognized and that their preferences are honoured
About Andaz London Liverpool Street
Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining Andaz means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!
Next steps: Apply today for this Assistant Front Office Manager role and start your journey with Andaz London Liverpool Street!
The role is subject to right to work check as per UK employment law.
