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SalarySummary
Assistant Front Office Manager
Salary: £37,500 per annum + Service Charge (*Expected £600 per month)Salary: £37,500 per annum + Service Charge (*Expected £600 per month)
Just some of the benefits you will enjoy as an Assistant Front Office Manager
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
What you will do as an Assistant Front Office Manager
- Ensure that all Hyatt regulations are strictly observed and respected
- Replace the Front Office Manager in her/his absence
- Responsible for the training of the Front Desk Staff
- Responsible to ensure that all front desk staff are well versed all World of Hyatt SOPs and promotions
- Responsible to improve the check in and check out experience
- Assist the Front Office Manager in reaching the department’s KPIs
- Maximize rooming opportunities
- Act as Duty Manager when required
About Great Scotland Yard Hotel – The Unbound Collection by Hyatt
Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square, our guests enjoy a wide variety of food and beverage offerings including our flagship restaurant, Ekstedt at The Yard, which brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. We also offer quirky cocktails and local craft beers in 40 Elephants, evening drinks at our speakeasy, Sibin, and Afternoon Tea in partnership with iconic perfurmery Floris London.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Assistant Front Office Manager role and start your journey with Great Scotland Yard Hotel!
