Assistant Housing Needs Officer

Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking for 5 Assistant Housing Needs Officers to join the Temporary Accommodation Team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens daily lives.

Your new role
As an Assistant Housing Officer, you will be responsible for under taking general administration duties and inbox management as tenants and other service areas will be reaching out via email. You will also be responsible for carrying out occupancy checks and lock changes. You may, from time to time have to deal with matters of anti-social behaviour. You will be working fully on site in the B12 0YL area, however, you will also be required to visit other sites to carry out some of your checks, meaning a full clean driving license and your own vehicle is required for this role.

What you'll need to succeed
To be successful in securing this role, you will need to demonstrate good communication and good people skills, as there will be a lot of face-to-face interaction. Experience within a similar housing role will be highly beneficial and strong administration skills.This role will be an ASAP start, which before starting you will need to pass your reference, compliance, DBS and driving checks, upon registration please have your 2 most recent employment details available.

What you'll get in return
As the biggest leading local authority in Europe with their reputation solely built upon their passionate investment in people, your employment as a customer service advisor will be a rewarding perk of the job as you will be taking pride in the speed of service within Birmingham City Council as an organisation. You will receive an employee pension scheme and unlimited progression. You will also receive a hourly rate of pay of £12, and will be paid on a weekly basis.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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