Assistant Manager

Job Title: Assistant Manager - Full Time

About Us: Join our dynamic team at The Pheasant, a vibrant and bustling establishment known for its warm atmosphere, great drinks, and exceptional service. We are currently seeking a dedicated and experienced Assistant Manager to play a key role in the day-to-day operations of our fantastic local pub.

Position: Assistant Manager - Full Time

Responsibilities: As the Assistant Manager, you will be responsible for managing the overall operations of the pub during opening and closing hours. Your duties will include:

• Opening and Closing Procedures: Execute daily opening and closing tasks, ensuring the pub is set up for success and closed down securely.
• Staff Management: Supervise and lead a team of enthusiastic staff, providing guidance and support as needed. Foster a positive and collaborative work environment.
• Customer Service: Deliver exceptional customer service with a focus on table service. Ensure that guests have a memorable experience, and address any issues promptly.
• Inventory Management: Assist in placing relevant stock orders, and monitor stock to minimise waste and optimise profitability.
• Compliance: Ensure compliance with health and safety regulations, licensing laws, and company policies.
• Training: Train new staff members on company policies, procedures, and service standards.

Requirements:

• Previous experience in a similar role, preferably in the hospitality industry.
• Strong leadership and communication skills.
• Ability to work flexible hours, including evenings and weekends.
• Experience with table service and a passion for delivering excellent customer service that both surprises and delights our guests.
• Proven ability to manage opening and closing procedures effectively.
• Reliable transportation to commute to and from the pub, as there is no on-site accommodation.

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career growth and advancement, through both on site training as well as additional certificated learning.
• A supportive and collaborative work environment that allows for a happy work place.

How to Apply:If you are a motivated individual with a passion for hospitality and possess the required skills and experience, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to contact@thepheasantcornwall.com

The Pheasant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

N.B. This role is taking over for another person, with which there will be overlap and exchange of duties.

Job Types: Full-time, Permanent

Pay: £12.50-£13.00 per hour

Expected hours: 30 – 45 per week

Benefits:

• Free parking
• On-site parking

Schedule:

• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Hospitality: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person