More about the role
About you
- Experience of working in a rescue welfare environment.
- Significant experience of managing a team.
- Significant experience in delivering high level client service in a fast-paced environment.
- Experience of developing, mentoring, and coaching operational teams.
- High standard of verbal and written communication.
- Proven decision-making ability.
- Understanding of and ‘hands on’ experience of pet care.
- Current full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross Values
- Client relationship management experience.
- Performance management and improvement experience.
- Change management experience.
- Delivering training and presenting to large groups.
- Experience working with volunteers.
- Qualifications in management, leadership, or coaching
- Understanding of safeguarding issues.
Blue Cross benefits
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
About Blue Cross
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch either via email at jobs@bluecross.org.uk, via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams.
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Application Deadline
February 04, 2024
Department
Rehoming & Fostering Services
Employment Type
Permanent - Full Time
Location
Sheffield
Workplace type
Onsite
Compensation
£25,787 - £27,000 / year
Reporting To
Centre Manager