Assistant Manager

Step into the luxury shopping environment by joining a successful global business as an Assistant Manager!
Lead and inspire a team to curate a world-class shopping environment. Drive sales and elevate customer engagement through strategic planning and seamless execution, embodying the essence of professionalism in every aspect of the retail experience. This role is in the travel retail sector, so if you enjoy a fast paced environment each day will bring a new adventure!
You must have:
* Managerial experience as an Assistant Manager/deputy manager/team leader/department manager in a retail environment.
* Work collaboratively with the Management team to identify any issues in the department or
shop that may be affecting the overall results & implement resolutions as required.
* Strong leadership skills
* Managing, Coaching and supervisory experience of team members within a service or sales environment.
* Strong focus on delivering excellent customer service and ability to inspire and engage a team to deliver results under pressure.
* Ability to work collaboratively with peers and motivate others.
* The capability to prioritise and problem solve.
Key Responsibilities:
* Team Leadership: Lead, mentor, and inspire the retail team to deliver exceptional customer experiences, meet sales targets, and uphold the brand's standards.
* Sales and Revenue Generation: Develop and implement strategies to drive sales growth, increase conversion rates, and achieve revenue targets.
* Customer Service Excellence: Foster a culture of exceptional customer service, ensuring that each customer interaction reflects the brand's luxury ethos.
* Staff Training and Development: Coordinate ongoing training programs to enhance product knowledge, sales techniques, and customer engagement skills of the retail team.
* Operational Efficiency: Streamline store operations by optimizing staffing levels, scheduling, and resource allocation to ensure smooth daily operations.
* Performance Analysis: Analyse sales data, customer feedback, and market trends to identify opportunities for improvement and develop action plans accordingly.
* Problem Solving: Address any operational challenges or customer issues promptly, seeking innovative solutions to maintain customer satisfaction.
* Market Insights: Stay updated on market trends, competitor activities, and emerging consumer preferences to proactively adapt strategies.
If you are a strong leader, and enjoy inspiring and motivating a team, then please click apply! (phone number removed) / (url removed)
Mandeville is acting as an Employment Agency in relation to this vacancy.