Assistant Practitioner

Permanent Contract | £29,269 to £31,364 per annum (Scale G) | 37 hours per week | Gateway House, Wymondham

Supported Assistant Practitioner : £26,421 to £28,770 per annum (Scale F)

Assistant Practitioner : £29,269 to £31,364 per annum (Scale G)

An exciting opportunity has arisen within the Adult Mental Health Social Care service to be part of recently developed Centralised duty team for Mental Health. The successful applicant would be joining the Central Duty Team which currently covers North Norfolk, South Norfolk and Norwich localities ( there is a plan to expand this to cover East and West Norfolk )

You would be part of a small and developing team of practitioners who respond to referrals received into the mental health team and you would be required to adopt a strength based approach as outlined in the Care Act 2014. You would be required to have good risk assessment skills and be able to work under pressure.
The successful applicant would be required to work collaboratively with colleagues in a fast paced environment, liaising with a number of professionals from both within Norfolk County Council and external agencies. Whilst the majority of the work will be over the telephone, there are occasions where face to face assessments and interventions are required so the successful applicant would need to be able to drive and have access to a transport.

We are proud of our multi-disciplinary working environment and positive working relationships with our Health colleagues. Our team values good listening skills, flexibility, adaptability to new ways of working and a commitment to supporting people to maintain their independence. Workers in our team are open to change, innovative and confident with a focus on strengthening social care across Norfolk. They build strong partnerships with service users and their families, are ambitious about what people can achieve and explore ideas for positive outcomes that are fit for purpose and best value for money.

Our team is experienced with working with complex cases, have a sound knowledge of the Care Act (2014), Mental Capacity Act (2005) and Safeguarding, as well as excellent time management and IT skills. Any new staff are supported to develop a thorough working knowledge of Norfolk County Council processes and procedures. We are investing in people who can take us forward on our journey to embed our vision. As an Assistant Practitioner within this team, you will undertake assessments, service commissioning and reassessment work. These will be carried out via video/telephone and/or face to face. You will have excellent communication, record-keeping and keyboard skills, along with experience of working with vulnerable people. In addition, you should have a commitment to excellent customer service and be familiar with the Departments' eligibility criteria. In return, we can offer you the opportunity to work in an exciting and challenging area of Social Care, where you will be supported to develop into the role with regular supervision, training and peer support.

All our office-based roles are currently working from home as part of our Smarter Working plans and to support the health and safety of all our colleagues. We anticipate that working remotely will be a key feature of this role. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

For further enquires please contact Leigh Heyes, North Mental Health Team Manager, leigh.heyes@norfolk.gov.uk or Hannah Mayes, Practice Consultant , hannah.mayes3@norfolk.gov.uk.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • A payment if you refer someone you know to a hard to fill job.
  Tax efficient ways of getting extra pension, new bikes and electric cars.

Depending on your skills and experience, you may be offered the post of Supported Assistant Practitioner(Grade F) and you would be expected to complete our ‘ Assistant Practitioner development programme’ in an agreed timescale. The programme objective is to support you to learn your role, develop your knowledge and skills further. Satisfactory completion of the programme would enable your role to progress to Assistant Practitioner (Grade G)

Before you apply, we recommend reading the full:

Assistant Practitioner : Job Description and Person Specification

Supported Assistant Practitioner : Job Description and Person Specification

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Closing date: 23 January 2024 at 23:59