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SalaryPosition Summary
Summary: under the direction of the Store Manager, lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour
Essential Duties and Responsibilities
- Own the service culture and customer experience
- Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand
- Partner with the Store Manager in maintaining all standards covering merchandise and floor sets
- Under the direction of the Store Manager, oversee all areas of inventory control; monitor store shrink performance within outlined expectations
- In partnership with the Store Manager, Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training
- Provide timely and constructive feedback to the Store Manager in all facets of store operations
- Under the direction of the Store Manager, ensure store payroll optimizes business results; ensure staff scheduling meet the needs of the business
- Compile customer feedback on product and communicate to Retail Operations team
- Ensure compliance with all UA policies and procedures
Qualification (Knowledge, Skills & Abilities)
Behavioral Attributes of Ideal Candidate: include but are not limited to the following:
- Inspired Leadership. Articulates a compelling vision and the roadmap to success; adept at aligning and empowering a diverse set of teammates and stakeholders
- Team Player. Loves being part of a team, both leading and serving; demonstrated deep commitment to colleagues; highly effective in a matrix environment
- Humble & Hungry. Confidence without arrogance; driven to continually “up their game" regardless of prior successes
- Unparalleled Integrity. In good times and bad, lives the UA Way; takes ownership for mistakes; delivers tough messages directly; doesn’t “back-channel”
- Action Oriented. "Can do" and "does do" attitude; authentically engaged with people and situations
- Accountable. Commits to stretch goals and delivers; holds self and team to the highest performance standards
- “Gets” Under Armour. Passionately embraces the challenge and effort to keep UA unique; committed to go the extra mile to build/protect the brand
Education And / Or Experience
- 1 -3 years retail store management, ideally with a premium international brand
- Familiarity with various retail POS register systems
- Strong understanding of store operations, including visual merchandising, stock room, risk management & safety
- Fluency in local language; proficiency in English highly desired
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
