Associate Director, Global Medical Information (Remote)

If you are a Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharmaceuticals.com and follow @JazzPharma on Twitter.

The Associate Director, Global Medical Information is responsible for management of Neuroscience Medical Information activities at Jazz Pharmaceuticals. He/she is responsible, under minimal supervision, for the management of the outsourced Medical Information call centre, to ensure compliance with regulatory policies and procedures. He/she is responsible for maintaining and delivering quality written responses to Global Medical Information inquiries and ensuring medical accuracy for global promotional and medical materials, working in collaboration with the Medical Director. He/she assures that review materials contain appropriate, robust, accurate (medically/scientifically), and current references. He/she is also responsible for surveying the medical literature for relevant new data in disease states of interest and for working closely with the team of medical scientists to ensure their materials are medically accurate and clinically impactful when responding to inquiries.

Essential Job Functions:

Job Responsibilities and Requirements:

Specific Responsibilities:

• To manage the relationship between Jazz and the outsourced Medical Information vendor.
• To ensure appropriate oversight of the outsourced Medical Information vendor, including quality assurance programme, training of vendor staff, and the implementation of processes to ensure that the vendor service meets expected standards.
• To ensure that the outsourced Medical Information vendor is working in a customer focused manner to provide timely, accurate, and balanced information in response to requests for information about Jazz products.
• Supports Promotional/Medical Review Committee meetings by participating in the review and approval of promotional/medical materials to ensure medical accuracy.
• Working under minimal direction, assists with provision of timely Medical Information responses to questions covering Jazz Pharmaceuticals marketed products from patients, health care professionals, and internal employees.
• Independently creates new Standard Responses (SRs) and updates existing SRs based on an understanding of in-house data and the medical literature.
• Assists in the development of standard processes related to Medical Information services.
• Performs critical analysis and synthesis of internal/external literature.
• Provides coverage for the Medical Information booth at US and/or EU medical conferences.
• Up to 10-20% travel, domestic and international.

Job Requirements:

• Advanced degree required (PharmD, MD, PhD, or equivalent) with a minimum of 3 years of experience in a Medical Information department in the pharmaceutical industry.
• Prior experience at managing a Medical Information call centre vendor preferred.
• Prior Neuroscience experience preferred.
• Must have skill sets to understand products and diseases that allow for independent provision of complex information that is accurate and meets all regulatory requirements.
• Excellent verbal and written communications skills are required.
• Must be able to develop and maintain good working relationships with internal departments and external contacts.
• Demonstrated expertise in drug information communication.
• Extensive knowledge of regulatory requirements and guidances for responding to unsolicited requests for information.

Jazz Pharmaceuticals is an Equal Opportunity Employer.