Associate Director - Property Management

We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

Job purpose:

You will be an integral member of the Asset and Property Management reporting directly into the Director who leads the function. Asset and Property Managers within the wider team are responsible for individual regions and buildings and this role will sit centrally providing support and specialist expertise into the wider team.

This role has a lot of autonomy, effectively driving the Property Management function in the business. Working closely with various internal teams and driving innovative and progressive ways of working. There’s loads of opportunity to make a big impact so this role will suit someone who is passionate and enjoys influencing processes and projects.

What you’ll be doing:

• Property Management lead on service charge budgets and reconciliations, providing support into the regional teams. Sitting side by side with lead finance manager to define the timetable for delivery and adherence to it.
• Gathering articulation of Property Management requirements, working closely with property finance lead, and serving as a key team member and stakeholder in system and process improvement projects.
• Responsible for driving and coordinating service charge performance reports, reviewing and supporting regional teams in making improvements, and collating regional service charge reports into a portfolio-wide compendium.
• Responsibility for gathering and communicating wider market benchmarks and KPIs for service charges.
• Ownership of one of more service charge supplier relationships taking the ‘client role’.
• Property Management lead on new acquisition due diligence and mobilisation or disposal process
• Property Management lead on JV tender and bid writing.
• Lead on new budgets for new developments or major redevelopments
• Advise on Drafting and administration of PMAs. Ownership of relationships and performance of such contracts if necessary.
• Property Management link with Operations team and Supplier Management team.

What we’re looking for:

• Considerable experience in the commercial property market including management of large multi-let buildings with mixed commercial and retail uses
• Showing a proactive approach to develop collaborative relationships across inter-departmental teams as well as external stakeholders
• Self sufficient with a hunger to be creative and drive improvement across processes and ways of working
• Experience working for large institutional funds and high profile portfolios, especially around reporting requirements and client meetings
• Experience in creating and managing service charge budgets including multiple schedules ensuring apportionments are correctly set up
• Experience in service charge analysis for buildings against industry benchmarks and advising clients on potential savings or service improvements

We really believe that if you’re brilliant to work with, you deserve brilliant things in return:

• We understand the importance of work-life balance, so whilst we are primarily an office-based culture (it's what we do!), we also want to encourage flexibility and agility where possible. If you'd like to discuss specific working hours/arrangements based on commitments, we'd welcome you to add this into your application on our website.
• 25 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Sabbatical of up to 12 months so you can take a career break after five years with us
• Free Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
• Life assurance cover for all colleagues
• Up to 8% matched pension scheme
• Discounts & cashback at leading retailers
• Enhanced maternity - 26 weeks fully paid leave
• Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

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