- Most roles at Dimensional will be part of our best-of-both hybrid working model. This includes working together in the office on Tuesdays, Wednesdays and Thursdays, and choosing to work in the office or remotely on Mondays and Fridays. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.
- Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.
- Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.
- If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.
Job Description:
- Support new fund products and trading instruments including Mutual Funds and SMAs.
- Monitor adherence to contractual policies, procedures & controls.
- Process daily client transaction flow from Transfer Agent and track new product activity.
- Upload data to in-house client databases; analyze and assist in the resolution of operational issues.
- Evaluate client trade exceptions and complex shareholder issues and track reoccurring trends for management review.
- Complete daily back or mid office deliverables and track in JIRA.
- Escalate issues from internal & external stakeholders to assist in resolution with the service provider.
- Assist with preparation of audit requests received from Dimensional client and external auditors.
- Develop an in-depth understanding of the service provider’s processes and platforms of back or middle office.
- Oversee cash reporting and projections to portfolio managers.
- Assist with the Net Asset Value review process and upload to internal database.
- Support projects and initiatives for Investment Operations and other groups on an ad hoc basis.
- Participate in the oversight of daily operations among service providers, transfer agents, custodians, fund accountants and internal departments.
- Service client queries and provide quality service and an excellent customer experience to clients, platforms, banks, trusts, and other service providers; coordinate associated internal and external information flow.
- Help manage the Inv Operations query inbox.
- Bachelor’s degree or equivalent: Finance, Business or Economics preferred.
- Excellent verbal and written communication skills.
- Ability to work well in a team environment, both locally and across international offices.
- Strong analytical mindset with an ability to synthesize data.
- Detail-oriented and capable of multi-tasking and prioritizing in a fast-paced environment to meet deadlines.
- Ability to work independently to meet project requirements with minimal supervision.
- Eager to learn and responsive to constructive feedback and guidance.
- Focuses on results and works diligently to accomplish them through evolving circumstances.
- Develops unique business insights, generates forward- looking opportunities, and effectively problem solves.
- Works effectively with others to create partnerships and implement solutions that benefit our business.
- Seeks opportunities for continuous improvement.
- Proficient in the Microsoft Office suite.
- Past experience working in Financial Services, preferably in Fund/Investment Operations.
- Past experience working with Transfer Agent or UCITS funds.
- Working knowledge of Power BI and Power Automate (a nice to have).
Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.