Associate Security Analyst

We are champions of rail, inspired to build a greener, more sustainable future of travel. Our purpose is our momentum. It makes us feel good because we know we’re doing good. As we lead the way to a greener future, we do it together. We’re all about connections - with each other, with our customers and with the world. Just as our platform brings the world together, it’s our ambition that connects us. We motivate each other to go beyond our limits, to experiment, to fail and to always grow.

With over 110 million visits every month to our platform and £4.3 billion in net ticket sales, we're always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be.

And we couldn't do any of it without our incredible people driving us forward. Today, we're a FTSE 250 company that's proudly home to more than 1000 Trainliners from over 60 nationalities across offices in London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid and Brussels. It's this diversity that energises us and makes us stronger, helping us to achieve amazing things.

With our sights firmly set on further European growth, there is no better time to jump on board this high-speed train and be part of our continued success.

Great journeys start with Trainline.

Introducing the Security Operations Team
Our team is focused on monitoring and assurance of the security controls that are deployed to maintain a strong security posture in a fast-paced environment. We want to continuously keep improving and maturing Trainlines internal security operations capabilities. We work closely with various others teams such as SRE and Platform, to collaborate on projects and improve our overall security using the latest technologies. We are responsible for the security of all channels which collectively bring in billions of pounds in ticket sales every year.
As a Associate Security Analyst at Trainline, you will...

• Security Event Monitoring: Continuously monitor security alerts, logs, and network traffic for indicators of compromise
• Alert Triage: Investigate and triage security alerts to determine their validity and potential impact
• SIEM skills: Utilise Security Information and Event Management tools for log analysis, correlation, and pattern recognition
• Incident Documentation: Maintain meticulous incident records, detailing events, actions taken, and outcomes
• Technical Analysis: Perform initial analysis of security incidents, focusing on identifying attack vectors and vulnerabilities
• Collaboration: Collaborate with Level 2 and 3 analysts and cross-functional teams for escalated incident response efforts
• Incident Mitigation: Assist in the containment and resolution of security incidents, following established incident response procedures
• Threat Intelligence: Stay abreast of the latest cybersecurity threats, vulnerabilities, and trends and use it into incident response processes to proactively defend against emerging threats
• Reporting and Analysis: Generate regular reports on security incidents, trends, and vulnerabilities, and provide technical insights to management

We'd love to hear from you if you have...

• A basic understanding of security tools, technologies, protocols, and best practices
• Some level of experience in incident response and security analysis
• Familiarity with incident response procedures and tools
• Excellent communication and teamwork skills
• Strong analytical and problem-solving skills
• A Bachelor's degree in Computer Science, Information Security, or a related field (preferred, not essential)

Why should you jump on board?

We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform.

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.

We regularly throw fun social events such pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment.

Our flexi-first approach

We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.

Our Values

• Think Big - We're building the future of rail
• Own It - We care about every customer, partner and journey
• Do Good - We make a positive impact
• Travel Together - We're one team

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.