At Trainer

AT Trainer

Location: London, Midlands, Wales, East - Home based: Remote / Hybrid working

We are currently looking for AT Trainers to join our team. Ideally we seek AT Trainers with experience within Student Disabilities Assessments and happy to learn to assess students (training provided) during busy periods.

Capita deliver an in-house delivery of high-quality Disabled Students' Allowances (DSA) Needs Assessments enabling students with disabilities or other health conditions to access the specialist equipment and support they need to fulfil their potential at university or college.

We welcome applications from candidates that are fluent in Welsh (Written & Verbal)

What you'll be doing:

• Delivering high quality, relevant, AT Training to meet customer needs.
• Holding a structured meeting with an individual, remotely (by phone or video call) and face-to-face in a hybrid role as required based on customer demand, to identify appropriate study and support strategies to facilitate participation in their study activities including, where appropriate, non-medical helper (NMH) and travel support.
• Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
• Preparing for and producing study needs assessment reports for students in Higher Education who are in receipt of Disabled Students' Allowances (DSA's) in accordance with the appropriate regulations, timeframes and guidance.
• Holding a structured meeting with an individual, remotely (by phone or video call) and face-to-face in a hybrid role as required based on customer demand, to identify appropriate study and support strategies to facilitate participation in their study activities including, where appropriate, non-medical helper (NMH) and travel support.
• Delivering high quality, relevant, AT Training to meet customer needs.

We create better outcomes for the business and our candidates by identifying the best, most diverse people who have the skills, values, mindset and potential to help us realise our strategic ambitions.

Capita Public Service Division operates a matrix management model. Everybody within the business has dual responsibilities and accountabilities to the value stream in which they work as well as the market sector(s) they service.

The role will report directly into the Assessor Team Leader.

What we are looking for:

• Exemplary communication skills
• Prepared to undertake DSA Assessment Training to be able to carryout assessments.
• Excellent report writing abilities and attention to detail
• An in-depth understanding and current knowledge of a range of relevant assistive technology (software and hardware) and its role in addressing challenges across a broad range of disabilities, matching the features and benefits of the AT hardware and software package recommended, to the needs of the individual.
• Adept at working to strict KPIs and producing work of excellent quality.
• While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do the best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.
• Attention to detail

About Government Services

'Contact Associates delivers high-quality assessments, which enables disabled students to access the specialist equipment, DSA help and support they need to fulfil their potential at university or college.

Established in 2005, we are able to offer DSA help with a nationwide assessment service through our network of 100 skilled and experienced disability specialists. We've made a commitment to recruit and train the very best assessors with the ability to engage effectively with people'.

#CPS150

What's in it for you?

• A competitive basic salary
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• You'll get the chance to follow your chosen career path anywhere in Capita.

You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.

Proud member of the Disability Confident employer scheme