Audit Project Manager

Clinical Audit Project Manager (Maternity Cover)

The British Society for Rheumatology is a membership organisation which brings together expertise from across the rheumatology profession, harnessing a wide variety of experience and skills to ensure we are supporting our members to the very best of our combined ability.

Our mission is to champion the specialty, influencing change and building a thriving community of best practice

Job Purpose

The Clinical Audit Project Manager is a pivotal role within the quality improvement (QI) department in BSR and provides dedicated management to the National Early Inflammatory Arthritis Audit (NEIAA). NEIAA is the largest outpatient audit in England and Wales, contracted by the Healthcare Quality Improvement Partnership’s (HQIP), and is now operating under a new extended scope to collect data on additional diseases. NEIAA is a vital component of BSR’s aim to promote excellence and drive-up standards in rheumatology services.

The Clinical Audit Project Manager provides line and leadership management to the audit administrator and works closely with the Head of Quality Improvement. The audit is supported by several stakeholders, internally and externally. A clinical team meet regularly to ensure the smooth running of the day-to-day audit activities and we have a great partnership with this team which include a clinical lead and Kings College London, who provide the analysis for the audit.

We also have a project working group, senior governance group and patient panel who provide advice and guidance along with responsibilities of overseeing the audit. The Clinical Audit Project Manager will be responsible for managing these groups, along with support from the Clinical Administrator.

Along with writing and publishing the Year 6 State of the Nation report, the Clinical Audit Project Manager will be working closely with the Head of Quality Improvement to implement a new quality improvement plan with the aim to promote the use of NEIA data to improve processes and patient outcomes in England and Wales.

Responsibilities

1. Project and operational management

• Project management of national audit, ensure the delivery of annual workplan on time and within budget, publishing outcomes to share with members and key stakeholders.
• Provide operational leadership to the HQIP Audit Project ensuring the smooth running of the audit through the management of stakeholders, marketing and communications, governance, resources, budget, information governance, contracts, web-platform development, impact and risk, QI and planning its development and growth, driving clinical and patient engagement.
• Oversee the delivery of effective and efficient administrative processes relating to Audit Projects.
• Establish appropriate structures and processes to drive forward key activities (including appropriate governance), evaluating success and impact against identified metrics.

2. Leadership and collaboration

• Lead, coach and line manage the Clinical Audits Administrator, including through the identification and delivery of professional development opportunities.
• Work effectively with platform providers to ensure audit platforms are fit for purpose and user friendly.
• Develop excellent working relationships with all clinicians and BSR members involved across the Audit Projects.
• Maintain effective relationships with a wide range of stakeholders including NHS organisations, BSR membership, government, patient charities and others.
• Engage BSR members and BSR colleagues in the development of audit resources, including training and educational content.
• Contribute to the strategic and annual planning processes and identify priorities for the audit team.

3. Communications

• Oversee the delivery of outputs – including externally published reports and press releases.
• Oversee effective communication with audit participants through relevant channels including e-bulletins, website pages and social media.
• Work with colleagues on devising initiatives to maximise participation in audits and to identify opportunities to promote the BSR’s Audit Projects.
• Work with BSR colleagues and Audit Projects’ operational teams to effectively communicate the importance of using data for improvement and the value of audit.
• Represent BSR at external meetings related to audit.

Person Specification

1.  Experience in contract management, including budget and risk management. 
2.  Demonstrable experience of successful project management.
3.  Ability to build effective collaborative partnerships with a diverse range of stakeholders to influence change. 
4.  Knowledge of information governance, data protection and how legislation is applied in practice.
5.  Excellent communication and audience awareness, with the ability to plan and deliver engagement strategies.
6.  Leadership and line management experience.

Inclusion and Diversity

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. 

We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity. 

Benefits of working at BSR

We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time-based, Learning and Development, and Financial. Just some of them include: 

Wellbeing:  

• Free period products in our office  
• Free flu vaccinations  
• Mental Health First Aiders  
• Access to a clinical psychologist via HelloSelf 
• BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to  
• Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA  
• WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources  
• Our enhanced sick pay offer is:  
  • Up to two years’ service: 4 weeks full pay and 4 weeks half pay  
  • After two years’ service: 12 weeks full pay and 12 weeks half pay  
  • We work in a social environment with a range of activities, both virtual and in-person, run by our Social Squad. This includes an organisation-wide volunteering day.  

Time-based: 

• We offer 30 days annual leave in addition to bank holidays  
• All staff can request sabbaticals at any point, which are considered on a case-by-case basis  
• We also offer an extra day for moving house  
• Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days)  

Learning and development

We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that. 

Financial:  

• We offer a performance-related pay incentive scheme  
• Income protection scheme  
• After 3 months, you’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).  
• Our life assurance policy pays three times your basic salary  
• Interest-free season ticket loans  
• Ride-to-work scheme  
• Interest-free loan scheme  
• We also provide generous enhancements within our parental and family leave policies.  
  • Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.  
  • Our paternity leave offer is 6 weeks at full pay.