AddressDetails
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Working pattern
Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
We are looking for an AV Technician to join us and be part of a professional team in the provision of technical presentation services to events’ primarily within the QEII Centre. With a particular interest/specialism in lighting, you will have good technical knowledge to operate Audio Visual technical equipment on events, Rigging & De-rigging of audio, lighting, Video/Data Sets and Display Equipment in accordance with General Health & Safety regulation and procedures.
You will also have excellent communication skills to work with our clients.
Job description
About the QEII Centre
We are the QEII Centre, the largest dedicated conference and exhibition space in central London. Our venue offers world- class facilities for high profile conferences, conventions, exhibitions, and events, hosting over 400 national and international events each year.
Our clients are central to everything we do and as such, continuous improvement of our customer service is vital. We are proud to have won many prestigious awards, such as Venue of the Year at the Drum Experience Awards 2020; Best Event Venue over 1000 Attendees and 2019 and Most Versatile London Venue at the London Venue Awards 2019; Brand Brilliance (small to medium) award and Brilliance in Customer Service gold award winner at the Business Brilliance Awards 2019.
We believe that our people are the key to our success and employees sit at the heart of our work, from our award-winning in-house caterers QEII Taste, through to our experienced AV and IT teams. Everything we do is underpinned by our Values and our dedication to putting our clients first. This is an exciting opportunity to join us as we prepare to return to event delivery over the coming months.
QEII Live
QEII Live, is part of the Operations Department, which prides itself on delivering exemplary levels of customer service to enhance the QEII visitor experience. QEII LIVE deliver Audio Visual services for the centre and are a key department to the success of the Centre incorporating many specialists in the AV industry. They work closely with event managers to organise and operate most events at the centre by providing first class AV technology to our clients
Job Purpose
Key Tasks
- Rigging and de-rigging audio, lighting, audio visual, video/data, sets and display equipment in accordance with general health and safety regulations and procedures.
- To operate Audio Visual technical equipment on events.
- To undertake general duties under instruction from the Senior AV & IT Logistics Manager or Discipline Head, including maintaining a tidy and efficient working environment.
- To represent QEII LIVE department as a Client Liaison Technician. Which is a conduit between the client and the Project Management on an event.
- To assist with development of facilities and to extend the boundaries of achievable operations.
- To assist with inventory storage of equipment including repairs.
- To undertake training both internal and external in all relevant technical subjects.
- To assist the Senior AV & IT Logistics Manager or Discipline Head as to where improvements may be made in day-to-day operations of the department.
- To deploy equipment at their own discretion if essential to the effective operation of an event. If it is to be billed to a client, a check with the Senior AV & IT Logistics Manager or Head of Audio Visual & Event IT or the AV IT Sales & PM, before it is deployed, is required.
- Some basic, immediate decisions may be made based on procedure, but more important decisions will be made in conjunction with senior members of Centre Staff.
- Any other duties as requested by the Head of Audio Visual & Event IT or Senior AV & IT Logistics Manager (i.e., weekend work).
- To assist in the delivery of Event ICT, which would include but not limited to, running network cables, basic network troubleshooting, VLAN association, IP subnet address configuration, setting up printers and IP Phones.
Additional information:
Technical knowledge with audio visual equipment is required, especially event stage lighting.
Experience in a relevant field, e.g., conference, theatre, or TV.
The above is not exhaustive and other duties not outlined may form part of the employees’ job description
Person specification
Experience
- Excellent knowledge of Corporate Audio-Visual Equipment. Up to date technical knowledge.
- Proactive team player, working across multiple departments. Excellent time management, outstanding attention tom detail.
- Excellent verbal and written communication skill with the ability to articulate with our client base at times of event pressure.
- To have the ability and confidence to identify risks and make dynamic decisions to protect the centre and the client
- Be punctual, presentable, attentive.
- Qualification in Audio Visual or equivalent experience
- IOSH trained or equivalent experience in Working at Height and manual handling knowledge
- Any rigging and slinging training
Qualifications
- Qualification in Audio Visual or equivalent experience
- IOSH trained or equivalent experience in Working at Height and manual handling knowledge
- Any rigging and slinging training
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Managing a Quality Service
- Working Together
Benefits
QEII benefits will include:
- Bonus scheme (discretionary) calculated on corporate and individual performance
- Membership of the Civil Service Pension Scheme
- 25 days' annual leave with an additional day per year to a maximum of 30 days & 1 privilege day
- Subsidised staff restaurant/coffee bar
- Interest free season ticket loan
- Cycle to work scheme
- On site cycle rack
- 3 days paid volunteering
- Participation at staff events; celebratory, educational, team
- Access to learning and development tailored to you
- A working culture which encourages inclusion and diversity
- Regular employment engagement activities
- You will be required at times to work evenings and weekends and Overtime/TOIL would be payable.
Things you need to know
Selection process details
How to Apply
Candidates should apply by submitting their CV and a statement of suitability to hr@qeiicentre.london having reviewed the Job Description which is available on our website. The statement of suitability should be no more than two sides of A4 and should set out how the candidate meets the criteria set out in the person specification within the Job Description.
The closing date for applications is 10th March 2024 @ 23.59
This vacancy is using the Civil Service Success Profiles Framework, and will assess your Behaviours, Strengths, Experience and Technical skills as set out in the job specification.
Applications will be sifted on candidates' experience against the requirements of the role week commencing 11th March 2024.
Interviews will take place week commencing 25th March 2024.
Successful candidates will be required to take part in a practical assessment.
Feedback will only be provided if you attend an interview or assessment.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Medical
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
