Avd Support Consultant

3rd Line Support Engineer - Azure Virtual Desktop / AVD, Intune & M365. Based from home - occasional trips to office in London. Get training and certifications in M365 and Azure!
Location no issue - work from home!
Previous customer-facing MSP / Microsoft Partner experience preferred!
A leading Microsoft Partner is looking for a 3rd Line Support Engineer (Azure Virtual Desktop / AVD, Intune & M365) to join their busy reactive support team.
As a 3rd Line Support Engineer (Azure Virtual Desktop / AVD, Intune & M365) you need to have supported at 3rd Line the following:

• M365 - Exchange, SharePoint, Teams, OneDrive etc...
• Azure Virtual Desktop - Designed & Deployed
• Intune
• Previous MSP / Partner experience preferred.

As a 3rd Line Support Engineer (Azure Virtual Desktop / AVD, Intune & M365) you will be based from home supporting external customers, acting as a point of escalation for the 1st/2nd Line support teams. In this role, you are the final point of escalation: if you can't fix it you will escalate to Microsoft and then manage the query with them and the customer. You will be supporting issues on Azure Virtual Desktop / AVD, Intune & M365.
This company is great to work for as a 3rd Line Support Engineer (Azure Virtual Desktop / AVD, Intune & M365): they have a strong history of developing their people, and will provide training and certifications in M365 and Azure. They also move people into more project-related roles so there is the chance to step out of support eventually. The role will require you into the office 1-2 times per quarter (more if you would like).
3rd Line Support Engineer (Azure Virtual Desktop / AVD, Intune & M365) - interested? Send me your CV ASAP to discuss this in more detail!